– JCPenney Customer Satisfaction Survey  This is the 100% customer satisfaction survey in which every single customer going to get an opportunity to share their valuable feedback honestly. On the other side, we can say this as a platform where a company can learn customer opinions about their experience enhance through its products and services.

At the same time, customers can also get benefited from survey price post-participation. How interesting it is? Right? So, before we go through the details, let’s take a small overview on learning about the company called JC Penny. survey

Well, this is a Department store introduced all around the United States of America. Headquartered at Plano, Texas. But now if you have been observed, there are around various stores present around 840+ locations in the USA. Upon noting down these details, let’s go through the survey details now.


JCPenny is considered a customer satisfaction survey introduced by the company JCPenny. The main motive behind the introduction of the survey is to learn customer opinions/ thoughts about their products and services. Also, whoever participates in the survey going to win exciting prizes by means of discount coupons.

about jcpenny

Hence if a person won these discount coupons, can redeem at the time of making the next purchase. But make sure you use the coupon within the validity period. Anyhow, to participate in the survey there are certain requirements that were shared just below. So, without wasting our precious time, here we go. Survey Details

Below we have provided certain important details about the survey process. So, therefore, go through the below table now for getting a quick idea about it.

Name of the Survey Www.JCPenney.Com/Survey
Introduced by the company JCPenny
Age limit 18 years or above
Survey Price Details Discount coupons
Language to be known English/ Spanish
Is Purchase require? Yes, it is!!!!
Offer valid at? Only in-store
Official survey Address
Validation Period to participate in the survey Within 30 days after making the purchase Survey Prize Details

Well, whoever shows interest upon participating in the survey and completes it going to be rewarded with the JC Penny discount coupons. However, these coupons can be redeemed while making the next purchase. – Welcome

Finally, we have come here to learn the simple steps meant for participating in the survey. So, are you ready? If your answer is yes, then let us go through the below points straightforwardly.

  • Initially, you are requested to visit the official survey site JC Penny Customer Satisfaction Survey or else copy and paste the link directly over the web browsers in-built search bar. Click enter.

jc penny survey process

  • Now once you see the survey page on the screen, enter the 22-digit access code available on the receipt which is taken in the recent or previous visit.
  • Once the code is entered, cross-verify whether you have entered the right one or no.
  • If the code is right and valid, click next.
  • The survey begins. You are allowed to answer all the questions asked in the survey very honestly.
  • Now after completing the entire questions, provide personal information like name, address, contact number, and email address.
  • At last, you will receive the discount coupon which can be redeemed in the next purchase. Rules and Eligibility Criteria

Whoever interested in participating in the survey, or before you start the survey process, it is very essential to learn about the eligibility criteria or requirements that are however provided by the company.

  • A person must be aged around 18 years or above.
  • He/ she must be a citizen of the United States of America.
  • A PC/ any smart device is essential.
  • Strong internet connection having the signal strength high is also an essential factor.
  • Family members/ friends of the employees who are working under JC Penny were not eligible to participate in the survey.
  • Need a valid receipt with the 22-digit access code.
  • One must be aware of languages like either English or Spanish.
  • The validation period is around 30 days.

I hope the requirements and eligibility criteria shared here is clear. Let’s go through more about JC Penny now. Contact Details

For any complaints/ suggestions, you are requested to contact through the following details without any hesitation. Within a short time, your problem or doubts going to be resolved. Hence, here we go.

Www.JCPenny.Com Official Address:

JCPenney Company Inc.
Shareholder Services
6501 Legacy Drive Plano,
TX 75024 (Texas)
The United States of America

  • JC Penny contact number: (972) 431-1000
  • Alternative JC Penny contact number: 1-800-322-1189
  • Official Website:
  • Official Survey Website:


According to my views, the details or information shared here are clear and understandable. For instance, if you have any doubts, mention right over the below comment box. We will help in clearing out. Anytime, you can feel free to ask us. Like and share these details to help someone who is searching for the sane. Apart from this, if you like to learn more interesting tutorials, keep connected with succeedfoundation anytime.

Leave a Comment